{"id":156,"date":"2025-08-07T06:09:46","date_gmt":"2025-08-07T06:09:46","guid":{"rendered":"https:\/\/egosari.com\/faq\/"},"modified":"2025-08-18T14:03:11","modified_gmt":"2025-08-18T14:03:11","slug":"faq","status":"publish","type":"page","link":"https:\/\/egosari.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n

Questions fr\u00e9quentes<\/h2>\n\n

QUEL EST LE MENU\/LA CARTE QUE VOUS PROPOSEZ ?<\/strong><\/p>\n\n

Nous \u00e9laborons une cuisine basque traditionnelle avec les poissons, l\u00e9gumes et viandes de chaque saison, que nous achetons quotidiennement directement aupr\u00e8s de nos fournisseurs de confiance sur les march\u00e9s de Saint-S\u00e9bastien. Afin de personnaliser votre menu et de vous faire profiter au maximum de l\u2019exp\u00e9rience, il est important, au moment de la r\u00e9servation, de nous indiquer toute allergie, intol\u00e9rance ou aliment que vous n\u2019appr\u00e9ciez pas.<\/p>\n\n

COMMENT PUIS-JE EFFECTUER UNE R\u00c9SERVATION AU BAR-RESTAURANT EGOSARI ?<\/strong><\/p>\n\n

Vous pouvez r\u00e9server directement sur notre site web www.egosari.com, dans la section r\u00e9servations, en suivant les \u00e9tapes indiqu\u00e9es. Si la date souhait\u00e9e n\u2019est pas disponible, vous pouvez vous inscrire sur liste d\u2019attente. Pour des occasions sp\u00e9ciales, vous pouvez \u00e9galement nous \u00e9crire \u00e0 reservas@egosari.com<\/strong><\/a>.<\/p>\n\n

VAIS-JE \u00caTRE CONTACT\u00c9 PAR LE BAR-RESTAURANT EGOSARI LORSQUE JE FAIS UNE R\u00c9SERVATION ?<\/strong><\/p>\n\n

Lors de votre r\u00e9servation, vous recevrez un e-mail de confirmation. Si vous ne recevez pas ce courriel, nous vous prions de nous contacter \u00e0 l\u2019adresse suivante : reservas@egosari.com<\/strong><\/a>.<\/p>\n\n

QUELLE EST LA POLITIQUE D\u2019ANNULATION DES R\u00c9SERVATIONS ?<\/strong><\/p>\n\n

Les annulations doivent \u00eatre effectu\u00e9es par e-mail \u00e0 reservas@egosari.com,<\/strong><\/a> dans un d\u00e9lai de 24 heures conform\u00e9ment \u00e0 notre politique d\u2019annulation.<\/p>\n\n

Les groupes de 8 personnes ou plus devront convenir d\u2019un menu \u00e0 l\u2019avance.<\/p>\n\n

En cas de modification ou d\u2019annulation hors d\u00e9lai, nous nous r\u00e9servons le droit de facturer une p\u00e9nalit\u00e9 de 25 \u20ac par personne.<\/p>\n\n

De m\u00eame, si vous effectuez une r\u00e9servation et que vous ne vous pr\u00e9sentez pas, nous nous r\u00e9servons le droit d\u2019appliquer une p\u00e9nalit\u00e9 de 25 \u20ac par personne.<\/p>\n\n

COMMENT PUIS-JE R\u00c9SERVER POUR UN GROUPE ?<\/strong><\/p>\n\n

Pour r\u00e9server un groupe, veuillez nous contacter par e-mail \u00e0 reservas@egosari.com<\/strong><\/a>. Nous vous fournirons toutes les informations n\u00e9cessaires ainsi que la disponibilit\u00e9 du restaurant.<\/p>\n\n

QUELS SONT LES HORAIRES D\u2019OUVERTURE D\u2019EGOSARI ?<\/strong><\/p>\n\n

Notre restaurant est ouvert du VENDREDI AU LUNDI :D\u00e9jeuner : de 12h30 \u00e0 15h00D\u00eener : de 19h30 \u00e0 22h00 Le bar \u00e0 pintxos est ouvert de 12h00 \u00e0 16h00 et de 19h00 \u00e0 23h00.<\/p>\n\n

O\u00d9 SE TROUVE EGOSARI ?<\/strong><\/p>\n\n

EGOSARI est situ\u00e9 au 15, Ferm\u00edn Calbet\u00f3n. Nous ne disposons pas de parking priv\u00e9, mais \u00e0 100 m\u00e8tres se trouve un parking public : Parking du Boulevard.<\/p>\n\n

QUE SE PASSE-T-IL SI UN CLIENT A UNE ALLERGIE OU UNE INTOL\u00c9RANCE ?<\/strong><\/p>\n\n

Notre menu est compos\u00e9 de produits frais et de saison. Para nosotros es de suma importancia que si poseen alguna alergia o intolerancia alimentaria nos lo hagan saber con la mayor antelaci\u00f3n posible. Sans cela, nous ne pouvons garantir que nous pourrons adapter notre carte \u00e0 vos besoins. Vous pouvez nous \u00e9crire \u00e0 reservas@egosari.com<\/strong><\/a> pour toute information.<\/p>\n\n

Y A-T-IL DES EXIGENCES EN MATI\u00c8RE DE TENUE VESTIMENTAIRE ?<\/strong><\/p>\n\n

Nous demandons \u00e0 nos clients d\u2019\u00eatre ponctuels afin de profiter pleinement de l\u2019exp\u00e9rience. Veuillez noter qu\u2019un retard de plus de 15 minutes sans nous pr\u00e9venir sera consid\u00e9r\u00e9 comme une absence.<\/p>\n\n

QUELS SONT LES MOYENS DE PAIEMENT ACCEPT\u00c9S ?<\/strong><\/p>\n\n

Chez EGOSARI, nous acceptons les cartes de cr\u00e9dit\/d\u00e9bit : Visa, MasterCard et American Express. Nous acceptons \u00e9galement les paiements en esp\u00e8ces (euros).<\/p>\n\n

LES ENFANTS SONT-ILS ACCEPT\u00c9S AU RESTAURANT ?<\/strong><\/p>\n\n

Les enfants sont les bienvenus chez EGOSARI. En plus de notre carte, nous proposons des options adapt\u00e9es aux enfants (\u00e0 pr\u00e9ciser lors de la r\u00e9servation). Des chaises hautes sont \u00e9galement disponibles.<\/p>\n\n

JE SUIS JOURNALISTE ET SOUHAITE VOUS CONTACTER<\/strong><\/p>\n\n

Nous vous remercions de nous contacter par e-mail \u00e0 info@egosari.com<\/strong><\/a>.<\/p>\n\n

COMMENT PUIS-JE OBTENIR VOS INFORMATIONS L\u00c9GALES ?<\/strong><\/p>\n\n

EGOSARI NG S.L.CIF : B75935809Zubieta Kalea, 14 bajoDonostia \u2013 Saint-S\u00e9bastien (20007)Gipuzkoa, Espagne Espagne<\/p>\n","protected":false},"excerpt":{"rendered":"

Questions fr\u00e9quentes QUEL EST LE MENU\/LA CARTE QUE VOUS PROPOSEZ ? 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